Privacy Policy

Privacy Policy

The following notes provide a simple overview of how we process your personal data. Personal data is all data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Content

1. Name and contact details of the person responsible for processing

2. Collection and storage of personal data as well as type and purpose of their use when visiting the website

3. Passing on data

4. Cookies

5. Data processing due to informing existing customers

6. Data processing when contact is made by the field service

7. Rights of data subjects

8. Data integrity

9. Actuality and changes to this privacy policy

1. Name and contact details of the person responsible for processing

This data protection information applies to data processing by:

Nordic Pharma GmbH
Binzmühlestrasse 80
8050 Zürich
E-mail: info.ch@nordicpharma.com

2. Collection and storage of personal data as well as type and purpose of their use when visiting the website

When you visit our website www.nordicpharma.com/nordicpharma-ch, information is automatically sent to our website server by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:

IP address of requesting computer,
Date and time of access,
Name and URL of the file accessed,
website from which the access was made (referrer URL),
the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The aforementioned data is processed by us for the following purposes:

Ensuring a trouble-free connection set-up of the website,
ensuring a comfortable use of our website,
evaluating system security and stability, and
for technically necessary administrative purposes to provide the service.

The legal basis for data processing is our overriding interest resulting from the purposes for data collection listed above. Under no circumstances do we use the personal data collected for the purpose of drawing conclusions about your person.

You can find more detailed explanations in sections 3 and 4 of this privacy policy.

3. Passing on data

We will only share your personal data with third parties if:

You have given your consent to do so,
the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
in the event that there is a legal obligation for disclosure, as well as
this is legally permissible and necessary for the execution of contractual relationships with you.

Your data will not be passed on to third parties.

4. Cookies

We do not use cookies on our website.

5. Data processing due to informing existing customers

If you have already placed orders with us, we are obliged to keep a list of orders with customer data for some products. In this case, we will use your data to inform you about changes to the product or similar products that are relevant to you.

The legal basis for this is your consent, if you have given us such consent to contact you by e-mail. In all other cases, the legal basis is our overriding interest.

Your data will be processed for this purpose for a maximum of three years after your contact/order. Insofar as we are legally obliged to do so, processing for other purposes is possible after the expiry of this period.

6. Data processing when contact is made by the field service

In some cases, the sales force contacts selected physicians for information about new products. The data on which this contact is based is collected from publicly accessible sources (such as the website of a practice) and is only used in the professional environment.

The legal basis for this is our overriding interest.

If desired, the doctor can be transferred to the customer database as an interested party and receive individually selected information free of charge. In this case, further data processing is based on the consent given, which the field service obtains on site or through a corresponding digital system. Consent can be revoked at any time free of charge (see Section 7 Rights of Data Subjects).

The legal basis for this is your consent given.

If you do not revoke your consent earlier, it will be valid for three years. If you do not give your consent to be contacted again within these three years, you will be automatically deleted from the circle of persons to be informed and will no longer be informed.

7. Rights of data subjects

You have the right to request information, correction, deletion (unless there are statutory retention obligations to the contrary), to restriction of processing, to data portability and to report violations of data protection regulations to the FDPIC. Furthermore, you have the right to object to the processing of your personal data for the purpose of direct marketing.

If you wish to exercise any of your listed rights, please contact us in writing or by email using the contact details given in section 1.

8. Data integrity

Nordic Pharma GmbH uses the widely used SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the display of the closed key or lock symbol in the lower status bar of your browser. Unfortunately, we cannot accept any liability for accidental or intentional manipulation, partial or total loss, destruction or unauthorized disclosure of data, but we use appropriate technical, electronic and operational security measures to protect your data as best as possible or to avoid the occurrences listed above.

Our security measures are continuously improved in line with technological developments.

9. Actuality and changes to this privacy policy

This privacy policy is not part of any contract. Due to the further development of our website and offers on it or due to changes in legal or regulatory requirements, it may become necessary to change this privacy policy. The current version of the Privacy Policy is published on our website at https://www.nordicpharma.ch/en/privacy-policy/.

This privacy policy is currently valid and has the status of November 2023.